Support

We are here to help. Write to support@unplugphone.com and we will reply as soon as we can.

Restore your purchase

1. On the new phone, sign in to the same Google account you used to buy Pro.
2. Install Unplug from Google Play.
3. Open Unplug and tap Restore purchase.

Your purchase is linked to your Google account. You will not pay again.

Turn on the accessibility service

Unplug needs it to know which app is in front, so your blocks and limits can work. Menu names vary a little by phone brand.

1. Open Android Settings.
2. Go to Accessibility.
3. Open Installed apps (some phones say Downloaded apps) and choose Unplug.
4. Turn the switch on and confirm.

Why it is needed and what it reads is explained in the privacy policy.

Refunds

Refunds for Google Play purchases are handled by Google Play. See Google's refund help page.

Still stuck?

Email support@unplugphone.com with your phone model and Android version.